Claims

Home  |  Claims

Claims

Costero’s claims department is made up of dedicated and experienced individuals with many years of specialised insurance knowledge who focus on delivering a very high standard of performance across a wide spectrum of diverse coverages of insurance. We aim to provide a swift and accurate service throughout the cycle of the claim to gain the best possible outcome to all parties involved.

We have serviced claims on the below, but not limited to:

  • Commercial General Liability
  • Property
  • Reinsurance
  • Cyber
  • Parametric
  • Drones
  • Political Violence
  • E&O & D&O
  • Auto Physical Damage
  • Motor Truck Cargo

Marine Claims

The claims process across all areas of Marine (Hull, P&I, and Cargo) requires a specialist’s expertise and tailored support to assist policyholders to navigate what can be a fraught experience, effectively and painlessly. This process should include claims advocacy (broking), adequate preparation, and specialist consultation. We have serviced claims on the below but are not limited to:

  • Hull and Machinery & everything connected therein
  • Loss of Hire
  • Yacht Claims
  • Marina Losses
  • Marine Liabilities
  • Cargo
  • Protection and Indemnity (P&I claims) for pollution, wreck removal, crew repatriation, and personal accident.

Dedicated and skilled claims professionals can lead to the following outcomes:

  • Work with our assured to ensure that they have a full understanding of the policy coverage and wordings
  • Covers all the needs of the assured’s business
  • We make sure our assured remains informed at every stage along the process, both to manage their expectations and keep them in the process

We act with integrity and fairness and seek to communicate with all parties on a professional level to ensure confidence in a smooth claims process. Please reach out to one of our experts to discuss how we can best support you.

Our Experts

Speak to our Experts

Our expert knowledge of these product classes, combined with our passion and dedication to completely understand our clients’ business needs.